Privacy Policy – Tim Can Fix It
Information We Collect
At Tim Can Fix It, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By using our services, you agree to the practices described below.
We may collect the following types of personal information when you interact with us:
- Personal Identifiable Information (PII):
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Device Information:
- Details about the devices you bring for repair (e.g., model, serial number).
- Diagnostic reports and repair history.
- Payment Information:
- Payment method details (collected securely through third-party processors).
- Website Interaction Data:
- IP address, browser type, and pages visited (collected through cookies and analytics tools).
- Information you submit through forms or chat features.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our repair services.
- To communicate with you about your repairs, appointments, or inquiries.
- To process payments securely.
- To send updates, promotions, or newsletters (you can opt out at any time).
- To comply with legal and regulatory requirements.
- To analyze website performance and enhance the user experience.
How We Protect Your Information
We implement the following measures to safeguard your data:
- Encryption: Sensitive information like payment details is encrypted during transmission.
- Access Controls: Only authorized personnel have access to your data.
- Secure Storage: Data is stored on secure servers with regular updates and backups.
- Third-Party Compliance: We work with trusted third-party service providers who comply with industry-standard data protection practices.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With Service Providers:
- For payment processing.
- To facilitate email communication or marketing campaigns.
- Legal Obligations:
- When required by law or to protect our rights, property, or safety.
- With Your Consent:
- When you explicitly agree to share information with a third party.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience.
- Track website usage for analytics purposes.
- Deliver personalized content or advertisements.
You can manage cookie preferences through your browser settings.
Your Rights
You have the following rights regarding your personal information:
- Access and Correction: Request access to your data or correct inaccuracies.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails or opt-out of cookies.
To exercise these rights, contact us at [email protected]
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies before providing any personal information.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us:
- Email: [email protected]
- Address: 1985 Lincoln Way Ste 23, Box 167 White Oak, PA 15131
Thank you for trusting Tim Can Fix It. Your privacy is important to us!